Paper jam or tray problem
Paper has become jammed in the printer.
Before you try to clear the jam, check the following:
Make sure that you have loaded paper that meets specifications and is not wrinkled, folded, or
damaged. For more information, see Recommended papers for printing.
Make sure that the printer is clean. For more information, see Maintain the printer.
Make sure that the trays are loaded correctly and are not too full. For more information, see
For instructions on clearing jams, as well as more information about how to avoid jams, see Clear