10 Solve a problem
The information in this section suggests solutions to common problems. If your printer is not operating
correctly and these suggestions did not solve your problem, try using one of the support services
HP Officejet Pro 6830 > Solve a problem
- How do I?
- Get started
- Accessibility
- HP EcoSolutions (HP and the Environment)
- Understand the printer parts
- Use the printer control panel
- Paper basics
- Load paper
- Load an original on the scanner glass
- Load an original in the document feeder
- Insert a USB flash drive
- Update the printer
- Open the HP printer software (Windows)
- Turn the printer off
- Copy and scan
- Fax
- Web Services
- Work with ink cartridges
- Network setup
- Printer management tools
- Solve a problem
- HP support
- Get help from the printer control panel
- Understand printer reports
- Solve printer problems
- Solve printing problems
- Solve copy problems
- Solve scan problems
- Solve fax problems
- The fax test failed
- The display always shows Phone Off Hook
- The printer is having problems sending and receiving faxes
- The printer cannot receive faxes, but can send faxes
- The printer cannot send faxes, but can receive faxes
- Fax tones are recorded on my answering machine
- The phone cord that came with my printer is not long enough
- The computer cannot receive faxes (HP Digital Fax)
- Solve problems using Web Services
- Solve network problems
- Maintain the printer
- Clear paper jams
- Clear the print carriage
- Restore defaults and settings
- Technical information
- Specifications
- Regulatory information
- Regulatory Model Number
- FCC statement
- Notice to users in Korea
- VCCI (Class B) compliance statement for users in Japan
- Notice to users in Japan about the power cord
- Noise emission statement for Germany
- Visual display workplaces statement for Germany
- Notice to users of the U.S. telephone network: FCC requirements
- Notice to users of the Canadian telephone network
- Notice to users in the European Economic Area
- Notice to users of the German telephone network
- Australia wired fax statement
- European Union Regulatory Notice
- Declaration of conformity
- Regulatory information for wireless products
- Environmental product stewardship program
- Paper use
- Plastics
- Material safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Disposal of waste equipment by users
- Power consumption
- Chemical substances
- Battery disposal in the Taiwan
- Battery notice for Brazil
- California Perchlorate Material Notice
- Toxic and hazardous substance table (China)
- Restriction of hazardous substance (Ukraine)
- Restriction of hazardous substance (India)
- EPEAT
- China SEPA Ecolabel User Information
- Additional fax setup
- Set up faxing (parallel phone systems)
- Select the correct fax setup for your home or office
- Case A: Separate fax line (no voice calls received)
- Case B: Set up the printer with DSL
- Case C: Set up the printer with a PBX phone system or an ISDN line
- Case D: Fax with a distinctive ring service on the same line
- Case E: Shared voice/fax line
- Case F: Shared voice/fax line with voice mail
- Case G: Fax line shared with computer modem (no voice calls received)
- Case H: Shared voice/fax line with computer modem
- Case I: Shared voice/fax line with answering machine
- Case J: Shared voice/fax line with computer modem and answering machine
- Case K: Shared voice/fax line with computer dial-up modem and voice mail
- Serial-type fax setup
- Test fax setup
- Set up faxing (parallel phone systems)
- Errors (Windows)
- Low on ink
- Very low on ink
- Ink cartridge problem
- Paper size mismatch
- Ink cartridge carriage stalled
- Paper jam or tray problem
- Out of paper
- Document failed to print
- Printer failure
- Door open
- Ink cartridge failure
- Printer supply upgrade problem
- Counterfeit Cartridge Advisory
- Use SETUP cartridges
- Do not use SETUP cartridges
- Incompatible ink cartridges
- Problem with Printer Preparation
- Paper too short
- Ink cartridge incorrectly installed
- Problem with SETUP cartridges
- Problem with printhead
- Incompatible HP Instant Ink Cartridge
- Used HP Instant Ink Cartridge
- Please Connect Printer to HP Connected
- Cannot Print
- Output tray closed
- Paper Jam in Automatic Document Feeder
- HP Protected Cartridge Installed
- Index
HP Officejet Pro 6830
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