Clear the print carriage
Remove any objects, such as paper, that are blocking the print carriage.
See Clear paper jams for more information.
NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when
removing jammed paper from inside the printer.
If the print carriage cannot move, click here to use the HP online troubleshooter to resolve a
print carriage jam. At this time, this website might not be available in all languages.