Solve network problems
This section provides solutions to common problems on connecting or using the printer on a network.
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General network troubleshooting
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Unable to connect the printer wirelessly
108 Chapter 10 Solve a problem
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For more information about network problems, check the following:
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Use this troubleshooter to help find your network security settings. Click here to go online for
more information. At this time, this website might not be available in all languages.
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Use this troubleshooter that helps you to convert a USB connection to a wireless one. Click here
to go online for more information. At this time, this website might not be available in all
languages.
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Use this troubleshooter to help you connect to HP wireless direct, or to help you troubleshoot HP
wireless direct issues, such as not being able to connect to HP wireless direct, not being able to
print when using HP wireless direct, or you cannot connect to the Internet. Click here to go
online for more information. At this time, this website might not be available in all languages.
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Use this troubleshooter to help you get your printer onto your network, or it was on your network
and now it is not. Click here to go online for more information. At this time, this website might not
be available in all languages.
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Use this troubleshooter to help you get your printer on the network if you have a firewall or
antivirus protection that is causing a problem. Click here to go online for more information. At
this time, this website might not be available in all languages.