Network configuration page
If the printer is connected to a network, you can print a network configuration page to view the
network settings for the printer and a list of networks detected by your printer. The last page of the
report includes a list of all detectable wireless networks in the area, along with signal strength and the
channels being used. This might help you select a channel for your network which is not heavily used
by other networks (which will improve network performance).
You can use the network configuration page to help troubleshoot network connectivity problems. If
you need to call HP, it is often useful to print this page before calling.
To print the network configuration page
From the printer control panel, touch Setup.
Touch Reports and then touch Network Configuration Report.
86 Chapter 10 Solve a problem
General Information: Shows information about the current status and active connection type of
the network, and other information, such as the URL of the embedded web server.
802.3 Wired: Shows information about the active Ethernet network connection, such as the IP
address, subnet mask, default gateway, as well as the hardware address of the printer.
802.11 Wireless: Shows information about your wireless network connection, such as the host
name, IP address, subnet mask, default gateway, and server. It also indicates the network name
(SSID), the relative signal strengths and the channels being used. You can check the network
list to view if your own network signal strength is good and change the wireless communication
setup using Wireless Setup Wizard. For more information, see Change the connection type.
Understand printer reports 87
HP wireless direct: Shows information about your HP wireless direct connection, such as the
network name (SSID), IP address, subnet mask, default gateway, and server.
Miscellaneous: Shows information about more advanced network settings.
Port 9100: The printer supports raw IP printing through TCP Port 9100. This HP-proprietary
TCP/IP port on the printer is the default port for printing. It is accessed by HP software (for
example, the HP Standard Port).
LPD: Line Printer Daemon (LPD) refers to the protocol and programs associated with line-
printer spooling services that may be installed on various TCP/IP systems.
NOTE: The LPD functionality can be used with any host implementation of LPD that
complies with the RFC 1179 document. The process for configuring printer spoolers,
however, might differ. See your system documentation for information about configuring
Bonjour: Bonjour services (which use mDNS, or Multicast Domain Name System) are
typically used on small networks for IP address and name resolution (through UDP port
5353), where a conventional DNS server is not used.
SLP: Service Location Protocol (SLP) is an Internet standard network protocol that provides
a framework to allow networking applications to discover the existence, location, and
configuration of networked services in enterprise networks. This protocol simplifies
discovery and use of network resources such as printers, web servers, fax machines, video
cameras, files systems, backup devices (tape drives), databases, directories, mail servers,
Microsoft Web Services: Enable or disable the Microsoft Web Services Dynamic Discovery
(WS Discovery) protocols or Microsoft Web Services for Devices (WSD) Print services
supported on the printer. Disable unused print services to prevent access through those
NOTE: For more information about WS Discovery and WSD Print, visit
SNMP: Simple Network Management Protocol (SNMP) is used by network management
applications for device management. The printer supports SNMPv1 protocol on IP
WINS: If you have a Dynamic Host Configuration Protocol (DHCP) server on your network,
the printer automatically obtains its IP address from that server and registers its name with
any RFC 1001 and 1002-compliant dynamic name services as long as a WINS server IP
address has been specified.
IPP: Internet Printing Protocol (IPP) is a standard network protocol for remote printing.
Unlike other remote IP-based protocols, IPP supports access control, authentication, and
encryption, allowing for more secure printing.
Proxy Settings: Shows information about proxy address, port, and the status of
authentication. You can change the proxy settings from EWS.
To change the proxy settings, click Network from EWS, click Proxy Settings, and select the